SHIPPING POLICY

SHIPPING POLICY

WE SHIP WORLDWIDE

All UK and US orders over £150 qualify for free shipping.

Processing Times

This is the time is takes to prepare the order before shipping it, this is different to the Shipping time it takes for an order to be delivered. For items that are ready to ship, we ship within 1 to 3 working days.

Processing Times for Made to Order Items

If the item says made to order in the description, the time to process will vary depending on the item, this can be anything between 3 to 10 working days this will also be stated in the item description.

UK Delivery Times

Standard UK Delivery: takes 1 to 3 Working days

Next Day Delivery: orders placed before 12pm GMT is delivered the next working day

All orders are shipped with with DHL Express or Royal mail and a tracking number will be emailed to you when the item has been dispatched.

International Delivery Times

Standard Europe Delivery: takes about 3 to 11 working days

Express Europe Delivery: takes 1 to 3 working days

Standard US Delivery: takes about 3 to 11 working days

Express US Delivery: takes 2 to 3 working days

Standard Delivery for Rest of the WORLD: takes about 3 to 15 working days

Express Delivery to the Rest of the World: takes 2 to 5 working days

Tracking number is provided for all items and shipping is done using Royal Mail for standard delivery and DHL for Express deliveries.

Custom and Import Fees

Due to the EU Brexit law, VAT and custom fees are now charged in the destination country. Items may be subject to import fees upon delivery depending on your country, buyers are responsible for paying the custom fees.

Still have a question/query or concern? Please send an email to info@madkollection.com and we will try our best to assist you.

My favorite dress

This beautiful dress became my favorite as soon as it arrived (which was quickly BTW, even though I'm in The Netherlands)!
It's a total eyecatcher, beautifully made, vibrantly coloured and also very comfortable to wear! The quality fabric works for basically all kinds of weather and because of the wide skirt I can still easily move around in it, ride my bike and relax without feeling constricted or exposed.

I also wanted to mention that I absolutely love the fact that this brand also makes all these beautiful dresses in bigger sizes like mine.
Usually when heading for the plus size section in a shop, the clothes get darker, less tailored (at the waist especially) and generally very loose fitting.
It's all designed for hiding parts of yourself (like a tummy or big hips), or at least not attracting attention to certain features (or yourself entirely).
I don't think I (or anyone else for that matter) should be made to feel they have to hide, or even camouflage a part of themselves, so it was totally refreshing to see all the same bright colours and tailored waists in my size. Love you guys for this!

Oh, and did I mention it has pockets? I mean... just shut up and take my money.

Loved it

The dress is great. The fiting is good. The quality is good. The delivery was on point... Perfect

Beautiful dress for a very high women

This dress will suits you only if you are 185 cm or higher and if you breast size is E+. Otherwise you have to cut a lot of material and adjust you dress in breast. (I am 170 and D, size 16, and i cut 15 cm from the bottom and 5 cm to each side on the breast). The all other demensions were good for me - waist, hip...

But the dress is very beautiful and the quality is good

Gorgeous dress

Lovely well, fitting dress! So cute..Cant wait to attend an event.

OK but not great

The style is very nice and it fits super well (the measures are a great help and very accurate) only thing is that the fabric is not as good quality as I had hoped for.

SHIPPING POLICY

Let customers speak for us